Privacy Policy
At TypoNi Services (“TypoNi Services,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of our website visitors, customers, and service users.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our services, or communicate with us.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you contact us, create an account, place an order, or use our services, we may collect information such as:
- Full name
- Email address
- Telephone number
- Billing information
- Company or business name
- Account information
- Order and service details
- Information submitted through contact forms, email, WhatsApp, or other communication channels
- Technical information necessary to complete a requested service
We only request information that is reasonably necessary to provide our services or communicate with you.
1.2 Website and Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Website interaction information
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
2. How We Use Your Information
2.1 Providing Our Services
We may use your personal information to:
- Process and manage service orders
- Provide technical services and support
- Communicate regarding active orders
- Respond to enquiries
- Manage customer accounts
- Process payments
- Deliver completed services
- Provide post-delivery assistance
2.2 Customer Communication
We may contact you regarding:
- Order confirmations
- Service updates
- Technical questions
- Payment information
- Customer support
- Important website or service-related notices
Where permitted, we may also send information about new services, promotions, or updates. You may request to stop receiving promotional communications at any time.
2.3 Improving Our Website and Services
We may use aggregated or non-personal information to:
- Understand how visitors use our website
- Improve website functionality
- Monitor performance
- Diagnose technical problems
- Improve customer experience
- Develop and improve our services
3. WooCommerce and Online Orders
Our website may use WooCommerce to process online service orders.
When you place an order, information such as your name, billing details, email address, telephone number, order information, and payment-related details may be processed as necessary to complete the transaction.
Payment information may be handled directly by third-party payment providers. TypoNi Services does not necessarily store complete credit or debit card details on its own servers.
4. How We Share Information
We do not sell personal information.
We may share limited information with trusted third parties where reasonably necessary to operate our website or provide our services.
4.1 Service Providers
These may include:
- Website hosting providers
- Payment processors
- Email providers
- Cloud service providers
- Analytics providers
- Security services
- Technical service providers
Third-party providers receive only the information reasonably necessary to perform their respective services.
4.2 Legal Requirements
We may disclose information where reasonably required to:
- Comply with applicable laws
- Respond to lawful legal requests
- Protect our rights or property
- Prevent fraud or abuse
- Protect the security of customers, users, or our systems
5. Data Security
TypoNi Services takes reasonable technical and organizational measures to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Unauthorized disclosure
- Destruction
Security measures may include SSL/TLS encryption, secure access controls, server security measures, software updates, backups, and other appropriate safeguards.
However, no internet-based system can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain customer and transaction records
- Provide support
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Protect legitimate business interests
When information is no longer required, we may securely delete or anonymize it.
7. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning correctly
- Maintain login sessions
- Manage shopping cart functionality
- Remember user preferences
- Analyze website traffic
- Improve website performance and usability
Some third-party services may also place cookies according to their own privacy policies.
You may manage or disable cookies through your browser settings, although disabling certain cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to external websites or services.
TypoNi Services is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain information
- Restriction of certain processing
- Withdrawal of consent where applicable
- Information regarding how your data is used
To make a privacy-related request, please contact us using the details below.
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our services are intended for adults and businesses and are not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, remove the information.
11. International Services
Because TypoNi Services may provide remote services to customers in different countries, information may be processed or stored in countries other than the customer’s country of residence.
Where appropriate, we take reasonable measures to protect personal information when using international service providers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes to our services
- Changes to our website
- New technologies
- Legal or regulatory requirements
- Improvements to our privacy practices
The latest version will be published on this website.
We encourage users to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how TypoNi Services handles personal information, please contact us:
TypoNi Services
Email: info@typoniservices.com
Website: typoni.com
We will make reasonable efforts to respond to legitimate privacy requests promptly.
By continuing to use the TypoNi Services website or services, you acknowledge that you have read and understood this Privacy Policy.