{"id":113,"date":"2026-09-16T11:55:46","date_gmt":"2026-09-16T11:55:46","guid":{"rendered":"https:\/\/typoni.com\/?page_id=113"},"modified":"2026-09-16T11:55:46","modified_gmt":"2026-09-16T11:55:46","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/typoni.com\/?page_id=113","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Refund Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>TypoNi Services<\/strong> (\u201cTypoNi Services,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d), we are committed to providing reliable and professional technical services. This Refund Policy explains the circumstances in which a refund may be requested and how refund requests are reviewed and processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By purchasing or using our services, you acknowledge and agree to the terms described below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Refund Eligibility<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1.1 Eligible Services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds may be considered for certain services depending on the nature of the work, the stage of completion, and the circumstances surrounding the request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not every service is eligible for a refund. Eligibility may vary based on the type of service purchased, the amount of work already completed, and whether any third-party costs or resources have already been used.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1.2 Digital and Technical Services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Because <strong>TypoNi Services<\/strong> primarily provides digital and technical services, work may begin shortly after an order is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Services may include, but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website development<\/li>\n\n\n\n<li>WordPress services<\/li>\n\n\n\n<li>OpenCart services<\/li>\n\n\n\n<li>Server setup and configuration<\/li>\n\n\n\n<li>Linux administration<\/li>\n\n\n\n<li>SSL installation and configuration<\/li>\n\n\n\n<li>Security services<\/li>\n\n\n\n<li>Troubleshooting<\/li>\n\n\n\n<li>Bug fixing<\/li>\n\n\n\n<li>Custom development<\/li>\n\n\n\n<li>Technical consultancy<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once substantial work has been completed or a service has been fully delivered, a full refund may not always be available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Refund Requests<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">2.1 Request Timeframe<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should submit a refund request within <strong>7 days of the service completion date<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests submitted after this period may not be eligible for consideration unless exceptional circumstances apply.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.2 How to Submit a Refund Request<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To request a refund, please contact <strong>TypoNi Services<\/strong> and provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Order or invoice number<\/li>\n\n\n\n<li>Service purchased<\/li>\n\n\n\n<li>Date of purchase or completion<\/li>\n\n\n\n<li>A clear explanation of the reason for the refund request<\/li>\n\n\n\n<li>Any supporting information or evidence relevant to the issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Refund requests should be sent to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:info@typoniservices.com\">info@typoniservices.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend providing as much information as possible so that we can review your request efficiently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Refund Review and Decision<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">3.1 Review Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once a refund request is received, our team will review the circumstances, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The original agreed scope of work<\/li>\n\n\n\n<li>The amount of work already completed<\/li>\n\n\n\n<li>Whether the service was delivered as agreed<\/li>\n\n\n\n<li>Any communication between the customer and TypoNi Services<\/li>\n\n\n\n<li>Whether revisions or corrective work were offered<\/li>\n\n\n\n<li>Any third-party expenses already incurred<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3.2 Refund Decision<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We will notify the customer of the outcome of the refund review within a reasonable period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, we will confirm:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The approved refund amount<\/li>\n\n\n\n<li>Whether the refund is full or partial<\/li>\n\n\n\n<li>The payment method used for the refund<\/li>\n\n\n\n<li>The expected processing timeframe<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Refund Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will normally be processed within <strong>3 business days<\/strong> after approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where possible, refunds will be returned using the original payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time required for funds to appear in the customer&#8217;s account may depend on the bank, card provider, payment gateway, or other payment service involved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Non-Refundable Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some services may be non-refundable or only partially refundable, including where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The service has already been fully completed and delivered<\/li>\n\n\n\n<li>A custom or personalized service has been completed according to the agreed requirements<\/li>\n\n\n\n<li>Work has substantially progressed before the refund request<\/li>\n\n\n\n<li>Digital files, software, licenses, or credentials have already been delivered<\/li>\n\n\n\n<li>Third-party fees, hosting fees, licenses, domains, subscriptions, or similar expenses have already been paid<\/li>\n\n\n\n<li>The customer changes their mind after work has begun<\/li>\n\n\n\n<li>The customer fails to provide required information, files, credentials, or access necessary to complete the service<\/li>\n\n\n\n<li>The issue results from changes made by the customer or a third party after delivery<\/li>\n\n\n\n<li>Additional work is requested outside the original agreed scope<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any service specifically described as <strong>non-refundable<\/strong> before purchase will also be excluded from refund eligibility.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Partial Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, <strong>TypoNi Services<\/strong> may approve a partial refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A partial refund may be appropriate where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Part of the agreed work has already been completed<\/li>\n\n\n\n<li>Some services were successfully delivered while others were not completed<\/li>\n\n\n\n<li>Non-refundable third-party expenses have already been incurred<\/li>\n\n\n\n<li>The parties mutually agree to conclude the project before full completion<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The refund amount will be determined based on the circumstances of the individual order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Revisions and Corrective Work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a delivered service does not meet the originally agreed requirements, we encourage customers to contact us before requesting a refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where appropriate, <strong>TypoNi Services<\/strong> may first offer reasonable corrective work or revisions to resolve the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests for new features, additional work, or changes outside the original agreed scope are not considered corrections and may require an additional quotation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Customer Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To allow us to properly review a refund request, customers may be required to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide relevant order information<\/li>\n\n\n\n<li>Explain the issue clearly<\/li>\n\n\n\n<li>Supply supporting screenshots or evidence where necessary<\/li>\n\n\n\n<li>Allow reasonable access to investigate technical issues<\/li>\n\n\n\n<li>Cooperate with troubleshooting or corrective work<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Failure to provide necessary information may delay or prevent us from completing the refund review.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Chargebacks and Payment Disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you experience an issue with an order, we encourage you to contact <strong>TypoNi Services<\/strong> first so that we have an opportunity to investigate and resolve the matter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Submitting a payment dispute or chargeback without first attempting to resolve the issue with us may delay the resolution process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to This Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TypoNi Services<\/strong> may update this Refund Policy periodically to reflect changes to our services, business practices, or legal requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any updated version will take effect when it is published on our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We encourage customers to review this policy periodically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about this Refund Policy or would like to submit a refund request, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TypoNi Services<\/strong><br><strong>Email:<\/strong> <a href=\"mailto:info@typoniservices.com\">info@typoniservices.com<\/a><br><strong>Website:<\/strong> typoni.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By purchasing or using our services, you acknowledge that you have read and understood this Refund Policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy At TypoNi Services (\u201cTypoNi Services,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d), we are committed to providing reliable and professional technical services. This Refund Policy explains the circumstances in which a refund may be requested and how refund requests are reviewed and processed. By purchasing or using our services, you acknowledge and agree to the terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-113","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/typoni.com\/index.php?rest_route=\/wp\/v2\/pages\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/typoni.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/typoni.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/typoni.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/typoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=113"}],"version-history":[{"count":1,"href":"https:\/\/typoni.com\/index.php?rest_route=\/wp\/v2\/pages\/113\/revisions"}],"predecessor-version":[{"id":114,"href":"https:\/\/typoni.com\/index.php?rest_route=\/wp\/v2\/pages\/113\/revisions\/114"}],"wp:attachment":[{"href":"https:\/\/typoni.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}